Edit in GitHubLog an issue

View subscription details

View subscriptions associated with an order

To view Subscription information in the Sandbox Portal, navigate to Manage Records -> Orders and expand the view of the desired Order by clicking the down arrowhead next to the Order ID and then clicking on the down arrowhead next to the lineItem heading.

Viewing subscriptions associated with an order

View all subscriptions of a customer

To view all subscriptions of a customer, navigate to Manage Records -> Customers and display the Customer detail by clicking on the down arrowhead. The Subscription information will be displayed at the end of the detail view.

Viewing all subscriptions associated with a customer

Note: DeploymentId will be populated only for global orders.

Furthermore, you can view details of any of the Customer’s orders by clicking on the VIEW button next to the Order Type, which will send you to the Manage Records -> Order page and display the order—essentially performing a Search by Order ID function.

Searching for Subscriptions by Order ID - 1 Clicking on the down arrowhead next to the Order ID and then clicking the down arrowhead next to the lineItems will display the corresponding subscription details.

Searching for Subscriptions by Order ID - 2

Was this helpful?
  • Privacy
  • Terms of Use
  • Do not sell or share my personal information
  • AdChoices
Copyright © 2025 Adobe. All rights reserved.